Do you ship internationally? How long does it take for an order to arrive?
We ship pretty much everywhere services deliver! This includes internationally! Rates will vary by carrier and distance. At checkout it will provide the shipping total so you can get a quote before you commit. This does not include any duty costs tha
We are based out of lovely Kona, Hawaii. All orders ship from our fulfillment center at 74-5587 Alapa St. Building B #1-05 Kailua-Kona, HI 96740.
Shipping cost depends on location and order size. All orders in the U.S over $60 get free shipping, but for everything that doesn't meet that you will see a shipping calculator total before you pay in check-out!
We're just as excited to get our mushroom goodies to you. Typically, we fulfill orders within 1-2 business days and then they can take an average of 3-5 business daysĀ to arrive at your doorstep. Midwest, East-coast may be on the longer end of that sp
For domestic orders (in the USA) we use USPS. On some special occasions we will use other carriers like UPS or FedEx if needed. For international orders the carrier will vary but generally UPS.
Tracking your order is as easy as pie! Once we ship it out, you'll get an email with a tracking link (it could be in your spam if you're not seeing it). Just click on it to see where your package is playing hide and seek. If you run into any issues,
Hmm, thatās strange! Sometimes the posties jump the gun and mark things as delivered a tad early. For example, once it arrives at your local post office and is given to the local post-person, it is sometimes marked 'delivered' while it's in their tru
Seems like your order decided to take a little detour! If it's been stuck for a while, let's get that sorted. Drop us a line at aloha@malamamushrooms, and we'll dive into the details to help get your order back on track and heading your way. (you can
Oh no! That's not the experience we want for you! If your order isnāt in perfect shape or not what you expected, please reach out to us at [email protected]. Weāll make it right, whether that means sending a replacement or fixing the mix-up.
Absolutely, we love spreading the mushroom magic worldwide! We ship pretty much everywhere services deliver, this includes internationally. Rates will vary by carrier and distance. At checkout it will provide the shipping total so you can get a quote
We'd love to be able to send our goodies to multiple spots in one go, but our system can only handle one address per order. If you're looking to spread the love to different addresses, youāll need to place separate orders for each. Trust us, itās for
Got a change of plans? We get it. If your order hasnāt left our hands yet, we can update the address. Just shoot us a message ASAP with your order number and the new address. You can even respond to the Order Confirmation email right when you receive